Guest Smithsonius Posted August 6, 2018 Share Posted August 6, 2018 Hi, I've just picked up the latest #4 weigh in vid but it's either not playing or only playing the audio depending on the device I try to play it on (iPhone/iPad/PC). Is this similar to the issue Dr Feeder posted about further down this page about a previous vid, as I note the format of the most recent weigh in is in MOV not MP4? Is it possible to get this in MP4 format? Thanks! Link to comment Share on other sites More sharing options...
S77 Posted August 6, 2018 Share Posted August 6, 2018 Hi yes, mov files don’t play so well on PC Ive made the model aware. We will get the conversion to Mp4 going and post the update once it’s ready. Thank you for the heads up Avataг 1 Link to comment Share on other sites More sharing options...
S77 Posted August 7, 2018 Share Posted August 7, 2018 go ahead and give it a try now Thank you Avataг 1 Link to comment Share on other sites More sharing options...
Guest Smithsonius Posted August 9, 2018 Share Posted August 9, 2018 Works for me! Another heads up but I just noticed on the description for Lily's new one, that this is also currently a MOV format. 😬 Link to comment Share on other sites More sharing options...
S77 Posted August 9, 2018 Share Posted August 9, 2018 It’s weird within the mov format there seems to be different ways to encode. For example Shar uses mov and nobody has any issues. I am not a video format and codec expert so I can’t explain why this is the case. Link to comment Share on other sites More sharing options...
Guest Smithsonius Posted August 9, 2018 Share Posted August 9, 2018 Yeah, oddly enough Lily's vids play fine, but Ember's one didn't. It's not something to do with the tech used for the recording? Maybe something to do with the different software used between cameras, Android, Apple devices etc. Link to comment Share on other sites More sharing options...
S77 Posted August 10, 2018 Share Posted August 10, 2018 That’s a good thought, not sure. Maybe an expert in the group will chime in and explain Link to comment Share on other sites More sharing options...
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